This method may take a little more effort and time as you have to uninstall and reinstall the software.
After uninstalling the Backup and Sync, you can download and install the latest version to your system. 
Wait for a few minutes for your computer to complete the process. Navigate to Backup and Sync, then click after you find it. See also How to Fix High Ping on Windows 10 and Android To pause and resume the Drive, you can follow this instruction. Pausing Backup and Sync and then resuming the process helps refresh the connection, thus it brings Drive back to work. Pause and resume can be the first method to fix the problem, as reported by some users. To get rid of sync error in Google Drive, you can try the simplest method. You can pick one that suits you best and try the other ones if the first choice does not work well on your computer. Here, you are about to find 10 easy ways to troubleshoot Google Drive syncing error on Windows 10. As long as you know what to do, your problem will disappear in a few minutes. Troubleshooting sync error of Google Drive is not that difficult, thus you dont need to be a computer geek to get it done. When your Google Drive doesnt want to sync on Windows 10, there are a number of options that you can do to get rid of it. How to Solve Google Drive Not Syncing on Windows 10 How to Solve Google Drive Not Syncing on Windows 10. If your Google account has two-step verification enabled, you may have to approve the sign-in from your smartphone. 
Follow the on-screen prompts to sign in to your Google Drive account from the browser and confirm that you downloaded the desktop app from Google. Download and install Drive for desktop. Let us look at how to install Google Drive in File Explorer using the Google Drive for desktop app. 
You can simultaneously sign in to up to four different Google accounts, giving you access to their respective files and configuration options and increasing your computer’s virtual storage capacity.You can back up your photos directly, including screenshots and RAW images, to Google Photos with Drive for desktop.It enables file/folder selection and synchronization between your device and Google Drive.Instead, you can do so from your local system using Finder on macOS or File Explorer on Windows.
It eliminates the need to launch a web browser to access your files on Google Drive.
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